Our smart Hands take over for you
Head of Datacenter Operations
T: +49 911 9352-1313
Remote Hands - Your smart Hands Service
Save your technicians the trip from your branches to your systems for simple tasks in our data center. Many tasks can also be carried out quickly and conveniently by "smart hands" on site. Especially for simple tasks such as changing the wiring, resetting hardware or simple repair work.
Together with you, we document the activities to be carried out in writing in advance. If necessary, our remote hands personnel can then carry out these tasks independently. Alternatively, you can control the Remote Hand Helper via video conference ("live control").
- Trained helpers on site
- Inquiries can also be processed outside administration hours
- Defined arrival times
- 24/7 availability
- Personal Contact