Protecting your privacy in the processing of personal data is of utmost importance to us. When you visit our website, our web servers will automatically store the IP address of your Internet service provider, the website from which you access us, the pages you visit on our website, and the date and duration of your visit. This information is absolutely necessary for the technical transmission of the websites and secure server operation. There will be no personalized evaluation of this data.
If you send us data via the contact form, this data will be stored on our servers as part of the data backup. We will only use your data to process your request. Your data will be treated as strictly confidential. There will be no transfer to any third party.
Personal data is data about you. This data includes your name, address, and e-mail address. You do not have to disclose any personal data to be able to visit our website. In some cases, we need your name and address, as well as other information, to be able to offer the requested service to you.
The same applies in case we supply you with information material you requested, or when we reply to your inquiries. In such cases we will always indicate this accordingly. In addition, we only store data that you have submitted to us automatically or voluntarily.
Whenever you use any of our services, we generally collect only data we need to be able to offer our service to you. In certain cases, we may ask you for further information you can submit at your discretion. Whenever we process personal data, we do this to be able to offer our service to you or to pursue our commercial objectives.
Automatically stored, non-personal data
Whenever you visit our web pages, we store certain information for administrative and technical reasons. This is: type and version of the browser used, date and time of access, as well as the IP address.
This data will be anonymized and used only for statistical purposes, or to improve our Internet and online services. Such anonymized data will be stored on secure systems, separated from personal data, and can not be traced back to individual persons. This means that your personal data will be protected at all times.
For each customer who registers accordingly, we set up a password-protected direct access to his / her data stored at our company (customer account). Here you can view and administer information about your trouble tickets, IP accounting data, network statistics, end-to-end monitoring, etc. You undertake to treat your personal access data confidentially and not to make it accessible to any unauthorized third party. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Even if you do not accept this type of cookie, you will still be able to use our website. If you accept this type of cookie, you will save time as this obviates the need for completing forms and / or revisiting our website. Even if you have accepted this type of cookie, you can always set your browser to receive a notification when a cookie is sent to you. Thus, you always have the option to decide whether to accept or reject the cookie.
You may choose not to have a unique web analytics cookie identification number assigned to your computer to avoid the aggregation and analysis of data collected on this website.
To make that choice, please click below to receive an opt-out cookie.
Social media sites
The social media sites of Facebook, Twitter, Xing, LinkedIn and Google+ that are linked by us, as well as the video platform youtube, lead you to our company’s presence at the respective provider. If you do not have an own account at the provider, or are not logged in at the time of visiting the respective provider’s site, no personal data will be transmitted during your visit via our link. The respective privacy statements of the providers can be found here:
Setting options available at Facebook to protect your privacy: https://de-de.facebook.com/about/privacy/ In addition, you can find external tools on the market for blocking Facebook social plugins, with add-ons for all common browsers You can find an overview of these Facebook plugins at developers.facebook.com/docs/plugins/ Facebook’s data privacy notice provides more information about setting options that allow you to protect your privacy.
We have taken technical and administrative security precautions to protect your personal data against loss, destruction, manipulation, and unauthorized access. All our employees and service providers engaged by us are obliged to comply with the applicable data protection laws.
Whenever we collect and process personal data, this information will be encrypted before being transmitted. This means that your data can not be misused by any third party. Our security precautions are subject to a constant improvement process and our data privacy statements are continually being revised. Please make sure you have the latest version.
Right to infromation / objection
You have the following legal data protection rights under the respective legal provisions:
Right to information (Article 15 of the GDPR,§ 34 BDSG)
Right of cancellation/erasure/right to be forgotten (Article 17 of the GDPR, § 35 BDSG)
Right to rectification (Article 16 of the GDPR, § 34 BDSG)
Right to restriction of processing (Article 18 of the GDPR)
Right to data portability (Article 20 of the GDPR)
You can contact us at any time using the above-mentioned contact details to assert your rights described here.
You also have the right to lodge a complaint with our lead data protection supervisory authority. The lead supervisory authority with jurisdiction for us: Bayerisches Landesamt für Datenschutzaufsicht, Postfach 606, 91511 Ansbach, Germany. Alternatively, you can contact the data protection authority in your place of residence, which will then forward your request to the competent authority.
Right of revocation and the right to object
In accordance with Section 7(2) of the GDPR, you have the right to revoke your consent with respect to us at any time. As a result, we will not continue processing data based on this consent in the future. In the event of such a revocation, the legality of the processing carried out on the basis of the consent until revocation shall not be affected.
If we process your data on the basis of legitimate interest pursuant to Article 6(1)(f) of the GDPR, you have the right under Article 21 of the GDPR to object to the processing of your data and to give us reasons arising from your particular situation and which you believe demonstrate that your interests worthy of protection outweigh our legitimate interest.
Regarding objections to data processing for direct marketing purposes, you have a general right of objection to which we will give effect without any reasons being required.
If you would like to assert of your right of revocation or objection, sending us an informal message through the above-mentioned contact details of the responsible will suffice.
All interested parties and visitors to our Internet site are welcome to contact us for data privacy matters at:
Mr. Christian Volkmer Projekt 29 GmbH & Co. KG Ostengasse 14 93047 Regensburg