Data protection

Personal data is data about you. This data includes your name, address, and e-mail address. You do not have to disclose any personal data to be able to visit our website. In some cases, we need your name and address, as well as other information, to be able to offer the requested service to you.

The same applies in case we supply you with information material you requested, or when we reply to your inquiries. In such cases we will always indicate this accordingly. In addition, we only store data that you have submitted to us automatically or voluntarily.

Whenever you use any of our services, we generally collect only data we need to be able to offer our service to you. In certain cases, we may ask you for further information you can submit at your discretion. Whenever we process personal data, we do this to be able to offer our service to you or to pursue our commercial objectives.

Whenever you visit our web pages, we store certain information for administrative and technical reasons. This is: type and version of the browser used, date and time of access, as well as the IP address.

This data will be anonymized and used only for statistical purposes, or to improve our Internet and online services. Such anonymized data will be stored on secure systems, separated from personal data, and can not be traced back to individual persons. This means that your personal data will be protected at all times.

For each customer who registers accordingly, we set up a password-protected direct access to his / her data stored at our company (customer account). Here you can view and administer information about your trouble tickets, IP accounting data, network statistics, end-to-end monitoring, etc. You undertake to treat your personal access data confidentially and not to make it accessible to any unauthorized third party. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

We use cookies only in the manner described in this section. A cookie contains information that is sent from our website to your browser, which then saves this information on your system. If cookies are used, our website may remember information about you and your settings, either until you close the current browser window (for temporary cookies) or until you disable or delete the cookie. Many users use cookies as they help them navigate on a website.

We use cookies exclusively in the situations described below. The first situation refers to temporary cookies. Temporary cookies are used by us in two cases. When you choose to access our services through one of our online applications, our web server automatically sends a temporary cookie to your browser, which makes it easier for you to navigate on our website. The only information contained in such temporary cookies is a direction value which enables our software to determine which page to display when you click the Back button on your browser. The cookie will be deleted once you close the current browser window. When you visit our website through one of our business partners, our web server also sends a temporary cookie to your browser, which contains a “source code” for this business partner. We use this data for statistics and marketing purposes. When you invoke an access-controlled section of the website, we set a temporary cookie for the connection to indicate that you were authenticated. Such cookies contain random data which is used by the server to authenticate the browser requests sent to the server within that session. The cookies do not contain any data that allows to personally identify you. The cookie will be deleted once you close the current browser window. The second situation in which we use cookies are requests for documentation, services, or other inquiries that are sent to us as part of your visit to our website.

Even if you do not accept this type of cookie, you will still be able to use our website. If you accept this type of cookie, you will save time as this obviates the need for completing forms and / or revisiting our website. Even if you have accepted this type of cookie, you can always set your browser to receive a notification when a cookie is sent to you. Thus, you always have the option to decide whether to accept or reject the cookie.

You may choose not to have a unique web analytics cookie identification number assigned to your computer to avoid the aggregation and analysis of data collected on this website.

To make that choice, please click below to receive an opt-out cookie.

The social media sites of Facebook, Twitter, Xing, LinkedIn and Google+ that are linked by us, as well as the video platform youtube, lead you to our company’s presence at the respective provider. If you do not have an own account at the provider, or are not logged in at the time of visiting the respective provider’s site, no personal data will be transmitted during your visit via our link. The respective privacy statements of the providers can be found here:

• Twitter’s data privacy statement at twitter.com/privacy. You can edit your data privacy settings in the account settings at twitter.com/account/settings.
• Setting options available at Facebook to protect your privacy: https://de-de.facebook.com/about/privacy/
  In addition, you can find external tools on the market for blocking Facebook social plugins, with add-ons for all common browsers
  You can find an overview of these Facebook plugins at developers.facebook.com/docs/plugins/ Facebook’s data privacy notice provides more information about setting options that allow you to protect your privacy.
• The data privacy notice of Google+ and your privacy setting options are available at: https://developers.google.com/+/web/buttons-policy
• Details about data collection by LinkedIn and about your rights and setting options can be found in LinkedIn’s data privacy policy. This information can be found at http://www.linkedin.com/legal/privacy-policy
• XING’s data privacy policy is available at https://www.xing.com/app/share?op=data_protection
• We use YouTube to embed videos onto our website. Like most websites, YouTube uses cookies to collect information about users visiting their Internet site. YouTube uses cookies to help maintain the integrity of video statistics, prevent fraud and to improve their site experience, among other things. More information about data protection at YouTube is given in their data privacy policy you find at http://www.youtube.com/t/privacy_at_youtube

We have taken technical and administrative security precautions to protect your personal data against loss, destruction, manipulation, and unauthorized access. All our employees and service providers engaged by us are obliged to comply with the applicable data protection laws.

Whenever we collect and process personal data, this information will be encrypted before being transmitted. This means that your data can not be misused by any third party. Our security precautions are subject to a constant improvement process and our data privacy statements are continually being revised. Please make sure you have the latest version.

YOUR RIGHTS

You have the following legal data protection rights under the respective legal provisions:

• Right to information (Article 15 of the GDPR,§ 34 BDSG)
• Right of cancellation/erasure/right to be forgotten (Article 17 of the GDPR, § 35 BDSG)
• Right to rectification (Article 16 of the GDPR, § 34 BDSG)
• Right to restriction of processing (Article 18 of the GDPR)
• Right to data portability (Article 20 of the GDPR)

You can contact us at any time using the above-mentioned contact details to assert your rights described here.

You also have the right to lodge a complaint with our lead data protection supervisory authority. The lead supervisory authority with jurisdiction for us: Bayerisches Landesamt für Datenschutzaufsicht, Postfach 606, 91511 Ansbach, Germany. Alternatively, you can contact the data protection authority in your place of residence, which will then forward your request to the competent authority.

Right of revocation and the right to object

In accordance with Section 7(2) of the GDPR, you have the right to revoke your consent with respect to us at any time. As a result, we will not continue processing data based on this consent in the future. In the event of such a revocation, the legality of the processing carried out on the basis of the consent until revocation shall not be affected.

If we process your data on the basis of legitimate interest pursuant to Article 6(1)(f) of the GDPR, you have the right under Article 21 of the GDPR to object to the processing of your data and to give us reasons arising from your particular situation and which you believe demonstrate that your interests worthy of protection outweigh our legitimate interest.

Regarding objections to data processing for direct marketing purposes, you have a general right of objection to which we will give effect without any reasons being required.

If you would like to assert of your right of revocation or objection, sending us an informal message through the above-mentioned contact details of the responsible will suffice.

We reserve the right to change our privacy policy if this becomes necessary due to new technologies. Please make sure you have the latest version. If we make fundamental changes to this privacy policy, we will communicate such changes on our website.