Personal data is data about you. This data includes your name, address, and e-mail address. You do not have to disclose any personal data to be able to visit our website. In some cases, we need your name and address, as well as other information, to be able to offer the requested service to you.

The same applies in case we supply you with information material you requested, or when we reply to your inquiries. In such cases we will always indicate this accordingly. In addition, we only store data that you have submitted to us automatically or voluntarily.

Whenever you use any of our services, we generally collect only data we need to be able to offer our service to you. In certain cases, we may ask you for further information you can submit at your discretion. Whenever we process personal data, we do this to be able to offer our service to you or to pursue our commercial objectives.

Whenever you visit our web pages, we store certain information for administrative and technical reasons. This is: type and version of the browser used, date and time of access, as well as the IP address.

This data will be anonymized and used only for statistical purposes, or to improve our Internet and online services. Such anonymized data will be stored on secure systems, separated from personal data, and can not be traced back to individual persons. This means that your personal data will be protected at all times.

For each customer who registers accordingly, we set up a password-protected direct access to his / her data stored at our company (customer account). Here you can view and administer information about your trouble tickets, IP accounting data, network statistics, end-to-end monitoring, etc. You undertake to treat your personal access data confidentially and not to make it accessible to any unauthorized third party. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

We use cookies only in the manner described in this section. A cookie contains information that is sent from our website to your browser, which then saves this information on your system. If cookies are used, our website may remember information about you and your settings, either until you close the current browser window (for temporary cookies) or until you disable or delete the cookie. Many users use cookies as they help them navigate on a website.

We use cookies exclusively in the situations described below. The first situation refers to temporary cookies. Temporary cookies are used by us in two cases. When you choose to access our services through one of our online applications, our web server automatically sends a temporary cookie to your browser, which makes it easier for you to navigate on our website. The only information contained in such temporary cookies is a direction value which enables our software to determine which page to display when you click the Back button on your browser. The cookie will be deleted once you close the current browser window. When you visit our website through one of our business partners, our web server also sends a temporary cookie to your browser, which contains a "source code" for this business partner. We use this data for statistics and marketing purposes. When you invoke an access-controlled section of the website, we set a temporary cookie for the connection to indicate that you were authenticated. Such cookies contain random data which is used by the server to authenticate the browser requests sent to the server within that session. The cookies do not contain any data that allows to personally identify you. The cookie will be deleted once you close the current browser window. The second situation in which we use cookies are requests for documentation, services, or other inquiries that are sent to us as part of your visit to our website.

Even if you do not accept this type of cookie, you will still be able to use our website. If you accept this type of cookie, you will save time as this obviates the need for completing forms and / or revisiting our website. Even if you have accepted this type of cookie, you can always set your browser to receive a notification when a cookie is sent to you. Thus, you always have the option to decide whether to accept or reject the cookie.

The social media sites of Facebook, Twitter, Xing, LinkedIn and Google+ that are linked by us, as well as the video platform youtube, lead you to our company's presence at the respective provider. If you do not have an own account at the provider, or are not logged in at the time of visiting the respective provider's site, no personal data will be transmitted during your visit via our link. The respective privacy statements of the providers can be found here:

• Twitter's data privacy statement at twitter.com/privacy. You can edit your data privacy settings in the account settings at twitter.com/account/settings.
• Setting options available at Facebook to protect your privacy: https://de-de.facebook.com/about/privacy/ 
  In addition, you can find external tools on the market for blocking Facebook social plugins, with add-ons for all common browsers
  You can find an overview of these Facebook plugins at developers.facebook.com/docs/plugins/ Facebook's data privacy notice provides more information about setting options that allow you to protect your privacy.
• The data privacy notice of Google+ and your privacy setting options are available at: https://developers.google.com/+/web/buttons-policy
• Details about data collection by LinkedIn and about your rights and setting options can be found in LinkedIn’s data privacy policy. This information can be found at http://www.linkedin.com/legal/privacy-policy 
• XING's data privacy policy is available at https://www.xing.com/app/share?op=data_protection
• We use YouTube to embed videos onto our website. Like most websites, YouTube uses cookies to collect information about users visiting their Internet site. YouTube uses cookies to help maintain the integrity of video statistics, prevent fraud and to improve their site experience, among other things. More information about data protection at YouTube is given in their data privacy policy you find at http://www.youtube.com/t/privacy_at_youtube

Our website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google". Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by these cookies, such as time, place and frequency of your visits to the website, including your IP address, will be transmitted to and stored by Google on servers in the United States. In using Google Analytics our website employs the extension "_gat._anonymizeIp". In this case, your IP address will be truncated and thus anonymized by Google beforehand within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Google will use this information for the purpose of evaluating how you use the website, compiling reports on website activities and providing further services related to website and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google states that it will not associate your IP address with any other data held by Google. You can prevent the installation of cookies by selecting the appropriate settings of your browser software; however, we would like to point out that if you do so, it may not be possible for you to make use of the full scope of all our website's functions.

Furthermore, Google offers a deactivation add-on for most current browsers that provides you with more control over what data Google can collect on websites you access. The add-on tells the JavaScript (ga.js) used by Google Analytics not to transmit any information about website visits to Google Analytics. However, the browser deactivation add-on offered by Google Analytics does not prevent information from being transmitted to us or to other web analysis services we may engage. You can find additional information on how to install the browser add-on at the following link: https://tools.google.com/dlpage/gaoptout?hl=de If you access our site from a mobile device (smartphone or tablet), you will have to click this link to prevent tracking by Google Analytics on this website in future. This is also possible as an alternative to the browser add-on mentioned before. Clicking this link will set an opt-out cookie in your browser, which is only valid for this browser and this domain. Deleting the cookies in this browser will also delete the opt-out cookie, so you will need to click the link again.

We have taken technical and administrative security precautions to protect your personal data against loss, destruction, manipulation, and unauthorized access. All our employees and service providers engaged by us are obliged to comply with the applicable data protection laws.

Whenever we collect and process personal data, this information will be encrypted before being transmitted. This means that your data can not be misused by any third party. Our security precautions are subject to a constant improvement process and our data privacy statements are continually being revised. Please make sure you have the latest version.

Please contact us at any time if you would like to know what personal data we store about you. In addition, you may at any time revoke your consent to the collection and processing of your personal data. In either case, please contact us directly.

We reserve the right to change our privacy policy if this becomes necessary due to new technologies. Please make sure you have the latest version. If we make fundamental changes to this privacy policy, we will communicate such changes on our website.