Success Story BFS Service GmbH
Customer
BFS Service GmbH
Based in Cologne, Germany, BFS Service GmbH is a financial services provider for hospitals, rehabilitation centers, as well as outpatient, inpatient, and intensive care facilities. The SozialBank subsidiary also offers a custom-tailored factoring process for companies in the healthcare sector that perform billing in-house, including ambulance, physiotherapy, occupational therapy, and emergency services. Fast and easy pre-financing enables customers to fulfill their social responsibility to provide patients with the lowest cost care possible.
Challenge
BFS Service GmbH, a subsidiary of Sozial-Bank, was looking to decouple its IT systems from its parent company. To complete the migration project very quickly, the first task was to find a flexible, professional partner as part of a comprehensive evaluation process. The key criterion for each of the four companies competing for the contract was having the relevant certifications required in the financial sector. Here’s why: BFS Service GmbH performs system-critical functions for customers in the healthcare space, including outpatient and inpatient care facilities, hospitals, and rehabilitation centers.
Solution
noris network was able to provide detailed answers to the long list of questions from BFS Service GmbH. The factoring service provider was thoroughly impressed by the regulatory and technical expertise of the IT service provider, who also operates data centers in Nuremberg, Munich, and Hof. The migration of IT systems to the noris network infrastructure involved all business-critical systems such as web access, databases, and application servers, along with the entire Office ecosystem (including Microsoft 365) and team-based telephony via specially configured mobile phones.
Project Success
Working together with a partner firm, noris network completed the migration in just eight weeks. BFS Service GmbH offers a range of services that includes database and mobile device management systems as well as an end-to-end security package. In addition, the Cologne-based service provider uses the file-sharing solution Dracoon to securely manage and transfer company data. The results from an external audit are proof of the project’s success, with not a single problem or issue identified during the audit. In addition, the Cologne-based factoring institute also praised the fast response times.
