We take data protection seriously
Protecting your privacy in the processing of personal data is of utmost importance to us. When you visit our website, our web servers will automatically store the IP address of your Internet service provider, the website from which you access us, the pages you visit on our website, and the date and duration of your visit. This information is absolutely necessary for the technical transmission of the websites and secure server operation. There will be no personalized evaluation of this data.
If you send us data via the contact form, this data will be stored on our servers as part of the data backup. We will only use your data to process your request. Your data will be treated as strictly confidential. There will be no transfer to any third party.
Personal data is data about you. This data includes your name, address, and e-mail address. You do not have to disclose any personal data to be able to visit our website. In some cases, we need your name and address, as well as other information, to be able to offer the requested service to you.
The same applies in case we supply you with information material you requested, or when we reply to your inquiries. In such cases we will always indicate this accordingly. In addition, we only store data that you have submitted to us automatically or voluntarily.
Whenever you use any of our services, we generally collect only data we need to be able to offer our service to you. In certain cases, we may ask you for further information you can submit at your discretion. Whenever we process personal data, we do this to be able to offer our service to you or to pursue our commercial objectives.
Whenever you visit our web pages, we store certain information for administrative and technical reasons. This is: type and version of the browser used, date and time of access, as well as the IP address.
This data will be anonymized and used only for statistical purposes, or to improve our Internet and online services. Such anonymized data will be stored on secure systems, separated from personal data, and can not be traced back to individual persons. This means that your personal data will be protected at all times.
For each customer who registers accordingly, we set up a password-protected direct access to his / her data stored at our company (customer account). Here you can view and administer information about your trouble tickets, IP accounting data, network statistics, end-to-end monitoring, etc. You undertake to treat your personal access data confidentially and not to make it accessible to any unauthorized third party. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Our website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google". Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by these cookies, such as time, place and frequency of your visits to the website, including your IP address, will be transmitted to and stored by Google on servers in the United States. In using Google Analytics our website employs the extension "_gat._anonymizeIp". In this case, your IP address will be truncated and thus anonymized by Google beforehand within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Google will use this information for the purpose of evaluating how you use the website, compiling reports on website activities and providing further services related to website and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google states that it will not associate your IP address with any other data held by Google. You can prevent the installation of cookies by selecting the appropriate settings of your browser software; however, we would like to point out that if you do so, it may not be possible for you to make use of the full scope of all our website's functions.
We have taken technical and administrative security precautions to protect your personal data against loss, destruction, manipulation, and unauthorized access. All our employees and service providers engaged by us are obliged to comply with the applicable data protection laws.
Whenever we collect and process personal data, this information will be encrypted before being transmitted. This means that your data can not be misused by any third party. Our security precautions are subject to a constant improvement process and our data privacy statements are continually being revised. Please make sure you have the latest version.
Please contact us at any time if you would like to know what personal data we store about you. In addition, you may at any time revoke your consent to the collection and processing of your personal data. In either case, please contact us directly.