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Application Management Services from noris
AMS, Application Management Services, is defined as services for the administration, expansion and maintenance of customer-specific or bundled software. noris' AMS is an integrated, comprehensive application development and management model that focuses on increasing business and IT value for you. AMS accordingly provides application administration and support for your specific customizations and integrations, as well as the day-to-day operation of your solutions, so you can free up qualified resources to focus on creating more value for your business.We look at the entire lifecycle of the AMS, from transition management to continuous improvement.
Improve the TCO of your software solution by using it as a service.
The success of any technology implementation lies in its complete implementation. Yet many customers are stuck in administration and maintenance, which prevents them from driving adoption and continuous value creation. Our rich offering of reactive and proactive application and solution management services will help you address these shortcomings.
Our practice provides functional and technical capabilities on a global platform to continuously achieve customer-specific business goals. We focus tirelessly on reducing costs, improving quality and increasing value in all areas of our services.
With AMS from noris you get:
- A structured service transition: A structured transition phase in which we accompany you from start to finish.
- A dedicated service team: A dedicated service delivery manager leads the operations team to deliver service within agreed SLAs and quality levels.
- Application administration: Comprehensive administration of your development, user acceptance testing (UAT), and production environments
- Service Management: Management of service-related incidents and issues within agreed SLAs and fulfillment of change requests based on your standard processes
Contact us to learn more about AMS and the benefits for you!We support you with the operation of the applications, but also take over the entire application management services.